Privacy Policy

This Privacy Policy explains how Sunniva Light ("we," "our," or "us") collects, utilizes, safeguards, and handles personal data obtained through sunnivalight.org. We are committed to upholding transparency, privacy protection principles, and honoring consumer digital rights in accordance with GDPR, CCPA/CPRA, and applicable United States privacy standards.

1. Information We Collect

When you browse sunnivalight.org or interact with our informational wellness resources, certain technical, analytical, and referral details may be processed:

• Commercial Transaction Details: When you click outward to complete an order on the authorized merchant checkout portal (operated by Velin / Velin Sleep), your transactional data—including billing name, delivery address, email, telephone number, and payment credentials—is processed directly by certified merchant payment processors (Stripe, PayPal, Apple Pay, Google Pay). sunnivalight.org does not capture or store raw credit card numbers or banking passwords.
• Automated Device & Usage Data: We may collect non-identifiable technical data such as browser type, operating system version, referring URL, time spent on specific educational sections, IP address, and general geographic location.
• Inquiries & Customer Support: If you reach out to our team or the merchant directly via contact forms, email, or telephone, we retain your communication history to facilitate support inquiries and customer fulfillment.

2. Purpose and Legal Basis for Processing

We process information exclusively for legitimate commercial and operational purposes, including:

• Presenting accurate technical specifications, clinical phototherapy standards, and verified promotional discounts for the Sunniva Light daylight simulator.
• Routing visitors smoothly to authorized regional fulfillment centers with localized inventory and currency support.
• Monitoring website performance, identifying technical glitches, and optimizing mobile responsiveness.
• Complying with applicable legal, fiscal, and regulatory obligations.

3. Cookies and Tracking Technologies

sunnivalight.org utilizes necessary and analytical cookies to remember user interface preferences, maintain active checkout session tokens, and aggregate anonymous traffic patterns. You may configure your browser to reject non-essential cookies; however, certain interactive elements (such as promotional countdown clocks or localized pricing) may function with reduced performance.

4. Information Sharing and Disclosure

We never sell, rent, or trade your personal information to third-party data brokers. Data is shared strictly under the following controlled circumstances:

• Fulfillment & Merchant Partners: Information is passed to Velin / Velin Sleep and their authorized logistics warehouses to process, pack, and dispatch your ordered Sunniva Light units with tracked shipping.
• Payment Gateways: Encrypted payment transactions are securely handled by PCI-DSS Level 1 compliant processors.
• Legal Compliance: We may disclose records if formally required by lawful subpoena, court order, or governmental authority.

5. Data Security & Retention

We apply robust administrative, cryptographic, and operational safeguards to protect visitor information against unauthorized access, loss, or manipulation. All connections across sunnivalight.org enforce 256-bit Hypertext Transfer Protocol Secure (HTTPS) encryption with modern TLS protocols.

6. Your Privacy Rights

Depending on your jurisdiction (such as California, Virginia, the European Economic Area, or the United Kingdom), you hold specific rights concerning your personal information, including the right to request access, correction, deletion, or portability of your data. To exercise these rights, please contact our privacy coordinator using the contact details below.

7. Merchant Entity & Contact Information

For questions regarding this Privacy Policy or order data handling, please contact:

Velin / Velin Sleep
Attn: Privacy Compliance Department
7233 Freedom Ave NW
North Canton, OH 44720
United States
Customer Service: (330) 642-4364
Support Email: hello@velinsleep.com