Terms & Conditions

Welcome to sunnivalight.org. By browsing this website, reading our educational resources, or selecting any purchase package routing to our merchant checkout facilities, you agree to be legally bound by these Terms and Conditions. Please review them thoroughly before completing any commercial transaction.

1. Promotional Portal & Merchant Operations

sunnivalight.org operates as an authorized promotional and informational portal for the Sunniva Light™ 10,000 LUX full-spectrum daylight therapy lamp. All commercial checkout processing, order verification, inventory allocation, and fulfillment logistics are administered directly by Velin / Velin Sleep, an established commercial entity in the United States.

2. Wellness & Educational Purpose (Non-Medical Disclaimer)

Sunniva Light is engineered as a high-intensity consumer wellness and daylight simulation lamp designed to support circadian rhythm balance, natural alertness, and seasonal mood elevation through full-spectrum photic stimulation. Sunniva Light is not a prescription medical device and is not intended to diagnose, treat, cure, or prevent clinical major depressive disorder, bipolar disorder, retinal pathologies, or psychiatric conditions. Individuals taking photosensitizing medications or those diagnosed with retinal conditions should consult their licensed healthcare professional before commencing bright light therapy.

3. Pricing, Promotional Discounts & Orders

Prices displayed on sunnivalight.org represent promotional tiered package rates (such as up to 66% off for 5-pack bundle orders). Final billing amounts, including localized sales taxes, regional shipping options, and optional transit insurance, are confirmed and settled on the merchant checkout screen prior to payment authorization. We reserve the right to conclude or modify promotional discount tiers at any time based on warehouse allocation.

4. 90-Day Money-Back Guarantee Policy

We stand firmly behind the design and circadian performance of Sunniva Light. Every purchase completed through the authorized checkout is backed by an official 90-Day Money-Back Guarantee (less shipping & handling):

• Evaluation Window: You have 90 days from the date of confirmed delivery to test Sunniva Light in your morning routine.
• Eligibility: To qualify for a refund, units must be returned with all original hardware, including the Sunniva lamp, braided USB-C power cable, AC power adapter, and original packaging.
• Refund Settlement: Upon receipt and inspection at the merchant returns center, a refund for the purchase price of the lamp(s) will be issued back to your original payment method, less applicable return shipping and handling charges.
• Initiating Returns: Contact customer support at hello@velinsleep.com or call (330) 642-4364 to obtain a Return Merchandise Authorization (RMA) and return warehouse address.

5. Shipping, Dispatch & Tracking

Orders are dispatched from the central US fulfillment warehouse in North Canton, Ohio with carrier tracking information issued via email within 48 hours of payment clearance. Applicable shipping rates are calculated at checkout.

6. Intellectual Property Rights

All graphical layouts, technical product schematics, copy, visual media, brand trademarks, and logos displayed on sunnivalight.org are the proprietary intellectual property of Velin Sleep and its licensors. Unauthorized commercial republishing, scraping, or reproduction is strictly prohibited.

7. Limitation of Liability

Under no circumstances shall Velin Sleep, sunnivalight.org, or its corporate officers be held liable for indirect, incidental, or consequential damages resulting from improper device handling, unauthorized electrical modifications, or neglect of operating guidelines specified in the user manual.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio and the United States of America, without regard to conflict of law principles.

9. Customer Service & Support Contact

For inquiries concerning orders, billing questions, or return authorizations, please contact:

Velin / Velin Sleep
7233 Freedom Ave NW
North Canton, OH 44720
United States
Customer Support Phone: (330) 642-4364
Support Email: hello@velinsleep.com
Business Hours: Monday – Friday, 9:00 am – 5:00 pm EST